A well-curated wardrobe is all about versatility and timeless style. Whether you’re updating your closet or starting fresh.
ABOUT THE ROLE
We are seeking an experienced and driven Store Manager to lead the in-store retail experience at Memorable Italy. This role is essential in delivering a premium customer journey, maintaining the highest standards of presentation, and driving sales performance within our retail environment.
The Store Manager will be responsible for overseeing daily store operations, managing staff, and ensuring that every customer interaction reflects the quality and identity of the Memorable Italy brand.
KEY RESPONSIBILITIES
Store Operations:
Take full ownership of the day-to-day running of the store, ensuring the space is always maintained to a luxury retail standard, including visual merchandising, cleanliness, and organisation.
Sales Performance:
Drive store sales by delivering exceptional customer service, maintaining strong product knowledge, and motivating the team to achieve sales targets and KPIs.
Team Leadership:
Manage, train, and supervise store staff to ensure consistent performance and a professional, brand-aligned customer experience at all times.
Customer Experience:
Provide a premium, personalised service to every customer, ensuring the in-store experience reflects the high standards of Memorable Italy.
Stock Management:
Oversee inventory levels, stock counts, and product organisation, ensuring accuracy between physical stock and the system. Coordinate with the head office for restocks and new product arrivals.
Visual Merchandising:
Maintain store presentation in line with brand guidelines, ensuring all displays, product placements, and promotional setups reflect the Memorable Italy aesthetic.
Product Launch Support:
Assist with in-store product drops, new collection launches, and promotional events, ensuring smooth execution and strong customer engagement.
Security & Compliance:
Ensure all store procedures, cash handling, and security processes are followed correctly to protect company assets.
THE IDEAL CANDIDATE
Experience & Expertise:
At least 2–3 years of experience as a Store Manager or retail supervisor, preferably within fashion or premium retail.
Leadership Skills:
Strong ability to lead a team, manage responsibilities, and maintain high standards in a fast-paced retail environment.
Customer Focused:
Passionate about delivering excellent customer service and building strong relationships with clients.
Attention to Detail:
High level of organisation and accuracy in stock, store presentation, and daily operations.
Commitment to the Brand:
This is a full-time, in-store role requiring dedication, reliability, and close collaboration with the Memorable Italy team.
Please apply with CV and cover letter to
careers@memorableitaly.com.au